Instructiuni detailate de folosire se afla la Ghidul Consumatorului
[. . . ] 7;363 7; 363%
QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR 7HOHYL]RU ñQ FXORUL QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk , QVWUXF LXQL GH H[SORDWDUH 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQD 5RPDQ VRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVR QLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQL 74%(16 Fk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk 3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3DQDVRQLFk3D QDVRQLF 3DQDVRQLF
%, 1( $ , 9(1, 7
6WLPDWH FXPS U WRU GH DSDUDWXU SURGXV GH FRPSDQLD 3DQDVRQLF %XQ YHQLW ñQ IDPLOLD EHQHILFLDULORU GH DSDUDWXU 3DQDVRQLF 6SHU P F Y YH L EXFXUD GH QRXO GXPQHDYRDVWU WHOHYL]RU ñQ FXORUL ñQ GHFXUV GH PXO L DQL $FHVWD HVWH XQ WHOHYL]RU PRGHUQ SUHY ]XW FX R PXOWLWXGLQH GH IXQF LL 'DU FX DMXWRUXO LQVWUXF LXQLORU GH UDFRUGDUH UDSLG D WHOHYL]RUXOXL Y YH L GHSULQGH X RU FX FRPDQGD GH IXQF LRQDUH D QRXOXL DSDUDW 'XS DFHHD FLWL L FX DWHQ LH LQVWUXF LXQLOH GH H[SORDWDUH D WHOHYL]RUXOXL L ñQ FRQWLQXDUH IRORVL LOH ñQ FDOLWDWH GH PDWHULDO LQIRUPDWLY
&835, 16
Qrrvv v v qr rph vr ! [. . . ] 9&5
(GLWDUH SURJUDP
3URJ
&+ &+
&DQDO
;<=
1XPH
=;<
'H]DFW 'H]DFW 'H]DFW 'H]DFW 'H]DFW 'HSODV
%ORFDUH 6LV79
6& 6& 6& 6& 6&
5HYHQLUH
$GDXJ
79!9&5
0(1, 8/ '( $&25' 5, 781, 1* 0(18 5('$&7$5($ 352*5$08/8, 352*5$00( (', 7 3HQWUX DFRUGDUHD SURJUDPXOXL OD FDQDOXO QHFHVDU
Tr hyrtr phhyy r phr qv v 9r qryhrh py p pyh 8uh 8hhy H vrh h vp hrh y phhyyv h hyrtrrh qvrp h phhyyv v syvrh iyv 8 6yrtrrh qvrph h phhyyv v syvrh iyv l8l rrhy iyv 8 v r hyrtrrh qvrp h phhyyv qv uvrihq rv ht %
3URJ
5HYHQLUH
6FKLPEDUH FDQDO 6HOHFWDUH RSWLXQH 0HPRUDUH , H LUH
(GLWDUH SURJUDP
&+ &+
&DQDO
;<= =;<
1XPH
'H]DFW 'H]DFW 'H]DFW 'H]DFW 'H]DFW
%ORFDUH 6LV79
6& 6& 6& 6& 6&
3HQWUX VWDELOLUHD FDQDOXOXL FX XQ QRX QXPH
Tr hyrtr phhyy r phr qv v
3URJ
5HYHQLUH
6FKLPEDUH WLS FDUDFWHU 6HOHFWDUH RSWLXQH 0HPRUDUH , H LUH
(GLWDUH SURJUDP
Tr qryhrh py r pyhh Ir Tr hyrtr vh yvr Tr rpr yh y phhpr Tr pv p q h sv vq ñ ñrtvr y r hy phhyyv
&+ &+
&DQDO
;<= =;<
1XPH
'H]DFW 'H]DFW 'H]DFW 'H]DFW 'H]DFW
%ORFDUH 6LV79
6& 6& 6& 6& 6&
$%&'()*+, -. /01234 ö 56789:;<=
0(1, 8/ '( $&25' 5, 781, 1* 0(18 5('$&7$5($ 352*5$08/8, 352*5$00( (', 7 %ORFDUHD FDQDOXOXL ñQ VFRSXO GH D SUHñQW PSLQD DFFHVXO OD DFHVWD
Tr hyrtr phhyy yh phr qv v r vh v hppry rhp vh Tr qryhrh py r pyhh 7yphr Tr hyrtr ñr 9rhp 7yphrh rr qrprph v 6pvh 7yphrh rr prph I ) 8 q phhyy rr iyph rrvivy hppry qvrp yh th p hwy iyv k8l v hy iry p pvsr hyhhr r ryrphq
3URJ
5HYHQLUH
%ORFDUH DFWGH]DFW 6HOHFWDUH RSWLXQH 0HPRUDUH , H LUH
(GLWDUH SURJUDP
&+ &+
&DQDO
;<= =;<
1XPH
'H]DFW 'H]DFW 'H]DFW 'H]DFW 'H]DFW
%ORFDUH 6LV79
6& 6& 6& 6& 6&
6FKLPEDUHD VLVWHPXOXL GH WHOHYL]LXQH SHQWUX FDQDOXO DOHV
Tr hyrtr phhyy Tr qryhrh py r pyhh Tv Tr hyrtr vry UW rprh T8 ) Q6G 7B C T@86H 7B T8!) Q6G D T8" ) Q6G 9F T@86H 9F A ) T@86H GG
5HYHQLUH 6FKLPEDUH VLVWHP79 6HOHFWDUH RSWLXQH 0HPRUDUH , H LUH
(GLWDUH SURJUDP
3URJ
&+ &+
&DQDO
;<= =;<
1XPH
&RSLHUHD LQIRUPD LHL UHIHULWRDUH OD SURJUDP OD PDJQHWRIRQXO YLGHR DGHFYDW WHOHYL]RUXOXL GXPQHDYRDVWU UDFRUGDW OD MDFXO $9
Tr qryhrh py r pyhh Qt Tr hh iy hyih qr r QU8 6p qhryr rsrvhr yh th r hvr yh htrsy hqv 6prh rh vr hr hrh yp ñ qrp qr p rh rpqr ñ sp vr qr y qr v qr rvvr hr ñ rvr Gh hhv vh r rph h pvp vv lRGvx4 Wrvsvphv vqrrpqryl hvrrh qr qhr qr th yh htrsy vqr rr vivy Wrv qrpvrrh qrhyvh ñ vp vvyr qr ryhhr h htrsyv vqr
'H]DFW 'H]DFW 'H]DFW 'H]DFW GHH]DW
%ORFDUH 6LV79
6& 6& 6& 6& 6&
79!9&5 Í1 &856 58* 0 $û7(37$ , SURJUDP 7HOHFRPDQG LQDFWLYDWD
0(1, 8/ '( $&25' 5, 781, 1* 0(18 $&25'$5($ $8720$7 $ &$1$/(/25 $872 6(783 $73
0HQLXO GH DFRUG DXWRPDW DO FDQDOHORU SHUPLWH DFRUGDUHD DXWRPDW D WHOHYL]RUXOXL OD SRVWXULOH ORFDOH $FHDVW IXQF LH HVWH IRDUWH XWLO DWXQFL F QG Y PXWD L ñQ DOW ORF
Tr qrpuvqr rvy Qvpvhy Tr qryhrh s vh qr hyrtrr yh rvy qr Trhr
6HWDUH
0(18
5HYHQLUH
79 )/2) (VW 'H]DFW $FWLYDW $FFHV
6HOHFWDUH $FFHV , H LUH
Tr rhyvrh hppry yh rvy qr Trhr Tr rpr yh rvy 6pq Tr rhyvrh hppry yh rvy 6pq Tr rpr yh v vh Trhr hh Tr rhyvrh hppry yh Trhr hh Tr hh r psvhr Tr hyrtr hh qr vtvr Tr hh r vrh hpq vv hhr h phhyry 6UQ Uryrvy h p h vyr yphyr v yr h hyhh r phhyr ñ hv qvr 9hp yh whpy 6W!rr prph htrs vqr hqrph ryrvyv qrhh qhryr rsrvhr yh thryr qr ryrvvr vyr r pvh ñ htrsy vqr v yvvh R rv ht !9 rvhrh hprrv rh vv ryrvy hr qrh thy pr phhyyv
79$9
, HüLUH $9 7HOHWH[W /LPEDM WH[W 7LPS GHFRQHFWDUH 4 /LQN $FRUG /LPE PHVDMH
&+
$FRUG
(GLWDUH SURJUDP 6HWDUH DXWRPDWD $FRUG PDQXDO $FRUG ILQ 6LVWGH FXORDUH &RUHF LH YROXP 'HFRGRU $9
5HYHQLUH
$FFHV $872 'H]DFWLYDW
6HOHFWDUH $FFHV 0HPRUDUH , H LUH
$7(1 , ( $FWXDOHOH FDQDOH SURJUDPDWH YRU IL VWHUVH
5HYHQLUH
6WDUW $73 , H LUH
&+
$73 Í1 &856 &$87$5( 58* 0 $û7(37$ ,
&+ ;<=
0(18 5HYHQLUH vQ PHQLX DFRUG 1 , HüLUH
0(1, 8/ '( $&25' $&25'$5($ 0$18$/ $ &$1$/(/25 0$18$/ 781, 1*
$FRUGDUHD PDQXDO D FDQDOHORU SRDWH IL HIHFWXDW DW W GLQ PHQLXO GH HFUDQ F W L FX DMXWRUXO RUJDQHORU GH FRPDQG DPSODVDWH SH SDQRXO DQWHULRU DO WHOHYL]RUXOXL 0HQLXO DFRUG ULL PDQXDOH
Tr qrpuvqr rvy Qvpvhy Tr qryhrh s vh qr hyrtrr yh rvy qr Trhr Tr rhyvrh hppry yh rvy qr Trhr Tr rpr yh rvy 6pq Tr rhyvrh hppry yh rvy 6pq Tr rpr yh v vh Hhhy vt 6pqhrh hhy Tr rhyvrh hppry yh Hrvy qr hpq hhy Tr hyrtr phhyy phr rh h sv hpqh Tr ñprr rsrphrh hpq vv 9 pr thy rprh h s hpqh r hh iy UW6W r hrh rty vv ñ rvr Tr hh iy I ñ rqrrh rhyv vv vr vvv qv rtvy qr hpqhr hhy
5HYHQLUH
$FRUG PDQXDO
0(18
&+
$FRUG
(GLWDUH SURJUDP 6HWDUH DXWRPDWD $FRUG PDQXDO $FRUG ILQ 6LVW GH FXORDUH &RUHFWLH YROXP 'HFRGRU $9
5HYHQLUH
6HOHFWDUH $FFHV 0HPRUDUH , H LUH
$FFHV $872 'H]DFWLYDW
&+
3URJUDP /DQVDUH F XWDUH 0HPRUDUH , H LUH
79$9
I
$FRUGDHD PDQXDO SDQRXO DQWHULRU DO WHOHYL]RUXOXL
Tr hh iy A hy hrv p q hhr kUvt qrl kSrtvy qr hpqhrl Tr hh iy h r rhyvhrh hppryv yh Uvt qr 8 hwy h vv r iy UW6W r rhyvrh qryhhrh ñr) puvihrh thyv p hr v puvihrh vryv UW Tr hh iy h r puvihrh phhyyv prphrh p vv yv h puvihrh vryv UW 9 pr y rprh h s t v r hh iy TUS r hrh puvi vy Tr rr prqh qrpv hv r hpqhrh hy thr h r hh iy A r vr vrh qv rtvyqr hpqhr
79$9
)
Y
&+ 6&
$FRUG PDQXDO 3DQRXO IURQWDO
79$9 675 ) 675 ) /DQVDUH F XWDUH 0XWD FXUVRUXO 0HPRUDUH , HüLUH 9 79$9
Y
675 )
/, 0%$ 0(1, 8/8, '( (&5$1
/D HIHFWXDUHD UHJO ULORU LQL LDOH OLPED PHQLXOXL GH HFUDQ VH DOHJH RGDW FX DOHJHUHD ULL 'DF GRUL L V IRORVL L R DOW OLPE DFHDVWD SRDWH IL DOHD] GLQ PHQLXO GH HFUDQ /LPE PHVDMH
Tr qrpuvqr rvy Qvpvhy Tr qryhrh s vh qr hyrtrr yh rvy qr Trhr Tr rhyvrh hppry yh rvy qr Trhr Tr rpr yh rvy PT9 yhthtr r Tr qrpuvqr rvy PT9 yhthtr r Tr qryhrh py ñ v vh rprh Tr hh iy I r rhyvhrh hyrtrvv v vr vrh qv rv I
/LPE PHVDMH
'HXWVFK (QJOLVK )UDQoDLV , WDOLDQR (//+1, . $ HåWLQD 5RPkQ 3ROVNL
0(18
6HOHFWDUH $FFHV , H LUH
6HWDUH
, HüLUH $9 7HOHWH[W /LPEDM WH[W 7LPS GHFRQHFWDUH 4 /LQN $FRUG /LPE PHVDMH
5HYHQLUH
79 )/2) (VW 'H]DFW $FWLYDW $FFHV
5HYHQLUH
6HOHFWDUH OLPE 6HOHFWDUH OLPE , H LUH
(VSDxRO 1RUVN 'DQVN 6YHQVND 0DJ\DU 5XVVNLM 6ORYHQVNR 1HPD NL
1HGHUODQGV 6XRPL 7UNoH 3RUWXJXrV +UYDWVNL %XOJDULDQ 6ORYHQVN\
4/, 1, (
4OLQLH DVLJXU OHJ WXUD ñQWUH WHOHYL]RU L PDJQHWRIRQXO YLGHR
Tr qrpuvqr rvy Qvpvhy Tr qryhrh s vh qr hyrtrr yh rvy qr Trhr Tr rhyvrh hppry yh rvy qr Trhr Tr hvr yh v vh RGvx Ryvvr 8vtr v p Ryvvh r t r r ñ v vh k6pvhl Tr hh iy I r rhyvhrh vr vvv qv rv I
6HWDUH
, HüLUH $9 7HOHWH[W /LPEDM WH[W 7LPS GHFRQHFWDUH 4 /LQN $FRUG /LPE PHVDMH
0(18
5HYHQLUH
79 )/2) (VW 'H]DFW $FWLYDW
6HOHFWDUH 6FKLPEDUH , H LUH
0DJQHWRIRQXO YLGHR WUHEXLH V ILH UDFRUGDW FX DMXWRUXO XQXL FDEOX FX IL 6&$57 WRDWH IXQF LLOH FRQHFWDW ñQWUH MDFXO $9 DO WHOHYL]RUXOXL L MDFXO FRUHVSXQ] WRU DO PDJQHWRIRQXOXL YLGHR 9H]L LQVWUXF LXQLOH GH H[SORDWDUH D PDJQHWRIRQXOXL YLGHR ñQ FDUH VXQW SUH]HQWDWH ñQ GHWDOLX LQIRUPD LLOH FX SULYLUH OD SUREOHPD SUH]HQW 4/LQN 1(;79, (:/, 1. VDX DOWH WHKQRORJLL DQDORDJH WUDQVPLW FRPDQGD GH OD WHOHYL]RU OD PDJQHWRIRQXO YLGHR FRPSDWLELO V ñQUHJLVWUH]H SURJUDPXO GH WHOHYL]LXQH YL]LRQDW LQGLIHUHQW GH QXP UXO SURJUDPXOXL WUDQVPLV OD PDJQHWRIRQ FHHD FH VLPSOLILF SURFHVXO GH ñQUHJLVWUDUH D SURJUDPXOXL 6H DSDV EXWRQXO GH SH 37& ', 5(&7 79 5(& ð15(*, 675$5( ', 5(&7 '( /$ 7(/(9, =25 79 5(& 'DF PDJQHWRIRQXO YLGHR D IRVW GHFXSODW OD DS VDUHD EXWRQXOXL ', 5(&7 79 5(& DFHVWD VH YD FXSOD DXWRPDW 3H HFUDQXO WHOHYL]RUXOXL DSDUH FRPXQLFDUHD WUDQVPLV GH OD PDJQHWRIRQXO YLGHR UHIHULWRDUH OD IDSWXO F DFHDVW LQIRUPD LH HVWH ñQUHJLVWUDUW GH PDJQHWRIRQXO YLGHR VDX FRPXQLF F ñQUHJLVWUDUHD QX SRDWH IL HIHFWXDW
ðQUHJLVWUDUHD SURJUDPXOXL FDUH ñQ PRPHQWXO GDW VH UHSURGXFH SH HFUDQXO WHOHYL]RUXOXL
', 5(&7
6HWDUH FDQDOH 9&5
9&5 LQUHJLVWUDUH 79 UHGDUH
0DJQHWRIRQXO YLGHR ñQUHJLVWUHD] SURJUDPXO SDUYHQLW GH OD WHOHYL]RU 3URJUDPXO QX WUHEXLH V ILH FRPXWDW 'DF VH YD IDFH DFHVW OXFUX PDJQHWRIRQXO YLGHR ñQFHWHD] DXWRPDW ñQUHJLVWUDUHD L VH GHFRQHFWHD]
9&5 LQUHJLVWUDUH SULQ WXQHU SURSULX
0DJQHWRIRQXO YLGHR ñQUHJLVWUHD] SURJUDPXO SDUYHQLW GLQ WXQHUXO SURSULX /D GRULQ VH SRDWH GHFRQHFWD WHOHYL]RUXO LSURJUDPXO VH SRDWH ñQUHJLVWUD FX DMXWRUXO PDJQHWRIRQXOXL YLGHR
1X LQUHJ %DQGD SURWHMDWD
(VWH ñQGHS UWDW FOLFKHWXO GH SURWHF LH D ñQUHJLVWU ULL DPSODVDW SH SDUWHD GLQ VSDWH D FDVHWHL FX EDQG PDJQHWLF
0DL MRV VXQW SUH]HQWDWH H[HPSOH GH FRPXQLF UL FDUH VH SRW UHSURGXFH SH HFUDQXO WHOHYL]RUXOXL
1X LQUHJ /LSVD EDQGD 1X LQUHJ 9&5 UHGD 9&5 LQUHJLVWUDUH 9&5 UHGDUH
1X LQUHJ 9&5 LQUHJLVWUHD]D 1X LQUHJ %DQGD GHWHULRUDWD 1X LQUHJ /LSVD VHPQDO
6FKLPEXO GH LQIRUPD LL UHIHULWRU OD DFRUGDUHD FDQDOHORU )XQF LD GH FRQHFWDUH DXWRPDW D DOLPHQW ULL
3HQWUX HIHFWXDUHD FRUHFW D ñQUHJLVWU ULL WHOHYL]RUXO L PDJQHWRIRQXO YLGHR WUHEXLH V IDF VFKLPE GH LQIRUPD LL FX SULYLUH OD DFRUGDUHD FDQDOHORU YH]L SDJ - & QG VH IRORVHVWH IXQFWLD GH DFRUGDUH DXWRPDWD D FDQDOHORU GDWHOH UHIHULWRDUH OD DFRUGDUHD FDQDOHORU VH YRU WUDQVPLWH OD PDJQHWRIRQXO YLGHR /D IRORVLUHD 4/LQN D PDJQHWRIRDQHORU FRPSDWLELOH 3DQDVRQLF H[LVW IXQF LL VXSOLPHQWDUH - 'DF VH LQWURGXFH ñQ PDJQHWRIRQXO YLGHRFDVHWD L VH DSDV EXWRQXO GH UHSURGXFHUH WHOHYL]RUXO VH FRQHFWHD] DXWRPDW L YD IL DOHDV LQWUDUHD $9 DVWIHO VH SRDWH ñQFHSH YL]LRQDUHD YLGHR - 'DF VH GHFRQHFWHD] WHOHYL]RUXO ñQ WLPS FH PDJQHWRIRQXO YLGHR VH J VH WH ñQ UHJLP GH RSULUH 6WRS UHERELQDUHD UDSLG ñQDLQWH)DVW )RUZDUG VDX ñQDSRL 5HZLQG PDJQHWRIRQXO YLGHR VH YD GHFRQHFWD DXWRPDW
ðQWUHUXSHUHD OHJ WXULL SULQ 4OLQLH
6r vr)
'DF QX GRUL L V IRORVL L 4OLQLH LQWUD L ñQ PHQLXO 6HWDUH L DOHJH L k'H]DFWLYDWl SHQWUX SR]L LD 4/LQN 9H]L SDJ 1X WRDWH PDJQHWRIRDQHOH YLGHR PHQ LQ DFHVW VLVWHP GH VFKLPE GH GDWH 8QHOH PHQ LQ DQXPLWH IXQF LL DOH DFHVWHL VLVWHPGDU QX PHQ LQ DOWHOH 9H]L LQVWUXF LXQLOH GH H[SORDWDUH D PDJQHWRIRQXOXL YLGHR ñQ FDUH VXQW SUH]HQWDWH LQIRUPD LL PXOW PDL GHWDOLDWH ñQ DFHVW SUREOHP & QG 4/LQNXO QX DF LRQHD] GH OD EXQ ñQFHSXW VH YHULILF GDF FRUGRQXO GH OHJ UXW UDFRUGDW DVLJXU ñQGHSOLQLUHD WXWXURU IXQF LLORU 3HQWUX RE LQHUHD GH LQIRUPD LL VXSOLPHQWDUH GHWDOLDWH DGUHVD LY GHDOHUXOXL
$/(*(5($ 6856(, '( 6(01$/ $9 , '( $&25'$5(
0HQLXO GH DOHJHUH D VXUVHL GH VHPQDO $9 SHUPLWH DOHJHUHD VXUVHL VHPQDOXOXL $9 YL]LRQDW
Hrvy qr hyrtrr h rv qr rhy 6W rvr hyrtrrh rv rhyyv 6W vvh Tr hh iy UW6W Tr hh iy pyh pr qr r QU8 p q hvhryr qr hyrtrr r rqp r rphy ryrvyv Whvhryr qr hyrtrr qvh Qhr sv rprh h rsrph rty vyr qv rvy qr hpq v h rvy qr r
$9 $96 $96
$9
79$9
0HQLXO GH DFRUG UL
Tr qrpuvqr rvy Qvpvhy Tr qryhrh s vh qr hyrtrr yh rvy qr Trhr Tr rhyvrh hppry yh rvy qr Trhr Tr rpr yh v vh rprh Tr rhyvrh hppry yh rtyhr h yh hvhh qr hyrtrr Tr hh iy I r vr vrh qv rv I
6HWDUH
, HüLUH $9 7HOHWH[W /LPEDM WH[W 7LPS GHFRQHFWDUH 6LVW GH FXORDUH &RUHF LH YROXP 4 /LQN /LPE PHVDMH
0(18
5HYHQLUH
79 )/2) (VW 'H]DFW $872 $FWLYDW
6HOHFWDUH 6FKLPEDUH , H LUH
0HQLXO GH VXQHW
Tr qrpuvqr rvy Qvpvhy Tr qryhrh s vh qr hyrtrr yh rvy qr Tr Tr rhyvrh hppry yh rvy qr Tr Tr rpr yh v vh rprh Tr rhyvrh hppry yh rtyhr yh hvhh qr hyrtrr Tr hh iy I r vr vrh qv rv I
0(18
5HYHQLUH
6HOHFWDUH 5HJODM , H LUH
6XQHW
9ROXP 6XQHWH MRDVH 6XQHWH vQDOWH %DODQV 0RG $PELDQ
0X]LF 'H]DFWLYDW
&20$1'$ )81& , 21 5, , 0$*1(72)218/8, 9, '(23, &$38/8, '( ', 6&85, 81, 9(56$/( $8', 29, '(2
3XSLWUXO GH WHOHFRPDQG 37& SRDWH IL IRORVLW SHQWUX FRPDQGD GH IXQF LRQDUH D PDJQHWRIRQXOXL YLGHRSLFDSXOXL GH GLVFXUL XQLYHUVDOH DXGLRYLGHR ñQ YHGHUHD ñQUHJLVWU ULL VXQHWXOXL L LPDJLQLL '9' 'LYHUVH PDJQHWRIRDQH YLGHR L SLFDSXUL GH GLVFXUL XQLYHUVDOH DXGLRYLGHR GLVSXQ GH GLYHUVH IXQF LL VL GH DFHHD SHQWUX DVLJXUDUHD FRPSDWLELOLW LL VH DGUHVHD] LQVWUXF LXQLORU GH H[SORDWDUH D DFHVWXL XWLODM VDX FH FHUH FRQVXOWD LL GH OD RUJDQL]D LD FRPHUFLDO DSURSULDW
9&5'9'
Thqi 6 rhr
6H DSDV DFHVW EXWRQ SHQWUX D FRPXWD PDJQHWRIRQXO YLGHRSLFDSXO GH GLVFXUL XQLYHUVDOH DXGLRYLGHR ñQ UHJLP GH D WHSWDUH 3HQWUX FRQHFWDUHD DSDUDWXOXL DFHVW EXWRQ VH YD DS VD ñQF RGDW
9&5
'9'
8hy W8S9W9 Hhtrs vqr9W9 yhr
$FHVW FRPXWDWRU VH IRORVH WH SHQWUX DOHJHUHD FRPHQ]LL SLFDSXOXL GH GLVFXUL XQLYHUVDOH DXGLRYLGHR VDX D PDJQHWRIRQXOXL YLGHR 3HQWUX UHSURGXFHUHD EHQ]LL VDX GLVFXOXL VH DSDV DFHVW EXWRQ 6H DSDV SHQWUX RSULUHD EHQ]LL VDX GLVFXOXL
Qyh Srqprr T Pvr
Txv Urprr yh hy v Srvq Sriivhr ñhvSrvr Wvvhr
0DJQHWRIRQXO YLGHR 6H DSDV SHQWUX HIHFWXDUHD UHERELQ ULL EHQ]LL ñQDSRL /D DS VDUHD DFHVWXL EXWRQ ñQ UHJLPXO GH UHSURGXFHUH VH HIHFWXHD] UHSURGXFHUHD DFFHOHUDW D EHQ]LL ñQ VHQV LQYHUV 3LFDSXO GLVFXULORU XQLYHUVDOH 6H DSDV R VLQJXU GDW SHQWUX WUHFHUHD OD SLVWD DQWHULRU D GLVFXOXL /D DS VDUHD DFHVWXL EXWRQ ñQ UHJLPXO GH UHSURGXFHUH VH HIHFWXHD] UHSURGXFHUHD DFFHOHUDW D LPDJLQLL ñQ VHQV LQYHUV
Txv Urprr yh hy v Srvq Sriivhr ñhvSrvr Wvvhr
0DJQHWRIRQXO YLGHR 6H DSDV SHQWUX HIHFWXDUHD UHERELQ ULL EHQ]LL ñQDSRL /D DS VDUHD DFHVWXL EXWRQ ñQ UHJLPXO GH UHSURGXFHUH VH HIHFWXHD] UHSURGXFHUHD DFFHOHUDW D EHQ]LL ñQ VHQV LQYHUV 3LFDSXO GLVFXULORU XQLYHUVDOH 6H DSDV R VLQJXU GDW SHQWUX WUHFHUHD OD SLVWD DQWHULRU D GLVFXOXL /D DS VDUHD DFHVWXL EXWRQ ñQ UHJLPXO GH UHSURGXFHUH VH HIHFWXHD] UHSURGXFHUHD DFFHOHUDW D LPDJLQLL ñQ VHQV LQYHUV
6H DSDV ñQ UHJLPXO GH UHSURGXFHUH ñQ UHSURGXFHUHD LPDJLQLL VH LQWURGXFH SDX]D 3HQWUX FRQWLQXDUHD XQHL UHSURGXFHUL QRUPDOH VH DSDV DFHVW EXWRQ ñQF RGDW
Qhr Qh Tvyy Pvrh vhtvvv
6H DSDV DFHVW EXWRQ SHQWUX P ULUHD VDX PLF RUDUHD QXP UXOXL FDQDOXOXL FX R XQLWDWH
9&55(&
Qthr V9 Qthy TE
Srpq ðrtvhr
6H DSDV DFHVW EXWRQ SHQWUX FRQHFWDUHD ñQUHJLVWU ULL
&20$1'$ 7(/(7(;78/8,
- )XQF LLOH WHOHWH[WXOXL VH VFKLPE ñQ IXQF LH GH FRPSDQLD GH GLIX]LXQH L VH HIHFWXHD] QXPDL ñQ FD]XO F QG SH FDQDOXO DOHV VH
WUDQVPLWH WHOHWH[W
- 'XS DS VDUH GXEO D EXWRQXOXL 0(18 DWXQFL F QG WHOHYL]RUXO IXQF LRQHD] ñQ UHJLP GH WHOHWH[W SH HFUDQXO WHOHYL]RUXOXL VH
UHSURGXFH IXQF LD GH UHJODUH D FRQWUDVWXOXL FX I LH LQGLFDWRDUH YHUGHDOEDVWU VH HIHFWXHD] UHJODUHD FX DMXWRUXO EXWRDQHORU $ l 'XS R VLQJXU DSDVDUH D EXWRQXOXL 6HWXS OD IXQF LRQDUHD WHOHYL]RUXOXL ñQ UHJLP GH WHOHWH[W ñQ SDUWHD GH MRV D HFUDQXOXL WHOHYL]RUXOXL VH UHSURGXF YDULDQWHOH GH DOHJHUH D IXQF LLORU VSHFLDOH
- ðQ UHJLPXO GH WHOHWH[W VH SRDWH HIHFWXD UHJODUHD VRQRULW LL
ðQ UHJLPXO GH WHOHWH[W /, 67 ñQ SDUWHD GH MRV D HFUDQXOXL VH UHSURGXF SDWUX QXPHUH GLIHULWH GH SDJLQ )LHFDUH GLQWUH DFHVWH QXPHUH SRDWH IL VFKLPEDW L SRDWH IL ñQUHJLVWUDW ñQ PHPRULD WHOHYL]RUXOXL ðQ UHJLPXO )$67(;7 ñQ SDUWHD GH MRV D HFUDQXOXL VH UHSURGXF SDWUX WHPDWLFL GLIHULWH DY QG FRG FRORUDW 3HQWUX RE LQHUHD XQHL LQIRUPD LL VXSOLPHQWDUH FX SULYLUH OD XQD GLQ DFHVWH WHPDWLFL VH DSDV EXWRQXO FXORULL FRUHVSXQ] WRDUH $FHDVW IXQF LH DVLJXU DFFHVXO UDSLG OD LQIRUPD LD GLQ WHPDWLFD QHFHVDU
&H SUH]LQW UHJLPXO /, 67"
&H SUH]LQW WHOHWH[WXO )/2) )$67(;7"
797(;7
6H DSDV EXWRQXO UWU@YU 3H HFUDQXO WHOHYL]RUXOXL VH YD UHSURGXFH SDJLQD WHOHWH[WXOXL 'DF GRUL L D UHYHQL OD UHJLPXO QRUPDO GH IXQF LRQDUH D WHOHYL]RUXOXL DS VD L ñQF RGDW DFHVW EXWRQ
5HJLPXO WHOHYL]RU7HOHWH[W
3DJLQLOH WHOHWH[WXOXL SRW IL DOHVH SULQ GRX SURFHGHXUL D 6H DSDV EXWRDQHOH 6XV-RV SHQWUX P ULUHD VDX PLF RUDUHD QXP UXOXL SDJLQLL FX R XQLWDWH E 6H LQWURGXFH QXP UXO SDJLQLL WHOHWH[WXOXL FX DMXWRUXO EXWRDQHORU FX FLIUH DPSODVDWH SH 37&
$OHJHUHD SDJLQLL WHOHWH[WXOXL
0(18
6H DSDV EXWRQXO H@IV SHQWUX UHSURGXFHUHD IXQF LLORU VSHFLDOH GXS FDUH VH DSDV EXWRQXO Wrqr 6H DSDV EXWRQXO Wrqr SHQWUX U VWXUQDUHD -80 7 , , '( -26 D SDJLQLL SH WRW HFUDQXO 3HQWUX UHYHQLUHD ñQ UHJLPXO QRUPDO GH UHSURGXFHUH 3$*, 1$ ð175($* VH DSDV DFHVW EXWRQ ñQF RGDW
3DJLQD ñQWUHDJ MXP WDWHD GH VXV-XP WDWHD GH MRV
0(18
'HVFKLGHUHD FXYLQWHORU
6H DSDV EXWRQXO H@IV SHQWUX UHSURGXFHUHD IXQF LLORU VSHFLDOH GXS FDUH VH DSDV EXWRQXO S SHQWUX GHVFKLGHUHDFXYLQWHORU DVFXQVH GH H[HPSOX U VSXQVXUL OD ñQWUHE UL DSODVDWH SH SDJLQD WHOHYLFWRULQHL 3HQWUX ñQFKLGHUHD U VSXQVXULORU VH DSDV DFHVW EXWRQ ñQF RGDW
%XWRDQHOH 5R X9HUGH*DOEHQ$OEDVWUX
ðQ UHJLPXULOH GH WHOHWH[W )$67(;7 DFHVWH EXWRDQH FRUHVSXQG FRGXOXL FRORU DO WHPHL ðQ UHJLPXO GH WHOHWH[W /, 67 DFHVWH EXWRDQH FRUHVSXQG FRGXOXL FRORU DO QXP UXOXL SDJLQLL WHOHWH[WXOXL ðQ UHJLPXO GH WHOHWH[W /, 67 SDWUX QXPHUH GH SDJLQL SRW IL VFKLPEDWH QXPDL SHQWUX FDQDOHOH GH OD S Q OD LQFOXVLY 3HQWUX HIHFWXDUHD DFHVWHL RSHUD LL VH DSDV XQXO GLQ EXWRDQHOH FRORUDWH L VH LQWURGXFH QRXO QXP U DO SDJLQLL 6H DSDV L VH PHQ LQH ñQ SR]L LD DS VDW EXWRQXO UW6W QXP UXO SDJLQLL ñ L YD VFKLPED FXORDUHD
3 VWUDUHD ñQ PHPRULH SHQWUX UHJLPXO /, 67
79$9
&20$1'$ 7(/(7(;78/8,
1X HVWH SRVLELO VFKLPEDUHD FDQDOXOXL SHQWUX SDJLQD 1HZV IODVK 1RXW L S OS LWRDUH 8SGDWH ðQQRLUH VDX 6XE &RGHG 3DJH $FFHVV $FFHVV OD SDJLQD FX VXEFRG
+2/'
3HQWUX FLWLUHD SDJLQLL WHOHWH[WXOXL 3DJLQD SUHIHUHW )3
3HQWUX FLWLUHD SDJLQLL WHOHWH[WXOXL DWXQFL F QG VH YL]LRQHD] LQIRUPD LD FDUH FRQ LQH F WHYD SDJLQL 6H DSDV ñQF R GDW SHQWUX UHYHQLUHD ñQ UHJLPXO GH ñQQRLUH DXWRPDW D SDJLQLL
)3
&X DMXWRUXO DFHVWXL EXWRQ VH HIHFWXHD] S VWUDUHD ñQ PHPRULH D SDJLQLL QHFHVDUH ñQ VFRSXO FLWLULL LPHGLDWH XOWHULRDUH 3HQWUX PHPRUL]DUHD DFHVWHL SDJLQL WHOHYL]RUXO WUHEXLH V VH J VHDVF ñQ UHJLPXO /, 67 LDU FDQDOXO WUHEXLH V DLE QXP UXO GH OD S Q OD LQFOXVLY 6H DSDV EXWRQXO 6yih VH DOHJHQXP UXO SDJLQLL L VH UH LQH EXWRQXO UW6W 1XP UXO SDJLQLL VH YD PHQ LQH ñQ PHPRULH 3HQWUX UHSURGXFHUHD SDJLQLL VH DSDV EXWRQXO AQ
5H QQRLUHD GLVSOHLXOXL
6H DSDV EXWRQXO H@IV SHQWUX UHSURGXFHUHD IXQF LLORU VSHFLDOH GXS FDUH VH DSDV EXWRQXO Bhyir SHQWUX YL]LRQDUHDSURJUDPXOXL GH WHOHYL]LXQH S Q F QG VH HIHFWXHD] F XWDUHD SDJLQLL WHOHWH[WXOXL & QG SDJLQD D IRVW J VLW ñQ FRO XO VXSHULRU GLQ VW QJD DO HFUDQXOXL DSDUH QXP UXO SDJLQLL 3HQWUX YL]LRQDUHD SDJLQLL WHOHWH[WXOXL VH DSDV EXWRQXO Bhyir 3HQWUX UHYHQLUHD OD UHJLPXO QRUPDO GH IXQF LRQDUH D WHOHYL]RUXOXL VH DSDV EXWRQXO UWU@YU ñQF RGDW & QG SDJLQD QRXW LORU S OS LWRDUH D IRVW DOHDV VH DSDV EXWRQXO H@IV L EXWRQXO Bhyir SHQWUX YL]LRQDUHD SURJUDPXOXL GH WHOHYL]LXQH & QG SDJLQD D IRVW J VLW SH HFUDQXO WHOHYL]RUXOXL DSDUH QXP UXO SDJLQLL 6H DSDV EXWRQXO Bhyir SHQWUX YL]LRQDUHD SDJLQLL GH WLUL QRL FDUH FOLSH WH 3HQWUX UHYHQLUHD OD UHJLPXO QRUPDO GH OXFUX DO WHOHYL]RUXOXL VH DSDV EXWRQXO UWU@YU
0(18
I v y vhr
Sr vrh ryrryv 6H DSDV EXWRQXO H@IV L EXWRQXO Bhyir SHQWUX UH QQRLUHD LQIRUPD LHL SH SDJLQLOH WHOHWH[WXOXL
& QG QRXD LQIRUPD LH D IRVW RE LQXW ñQ XQJKLXO VXSHULRU GLQ VW QJD DO HFUDQXOXL WHOHYL]RUXOXL DSDUH QXP UXO SDJLQLL 6H DSDV EXWRQXO Bhyir GH YL]LRQDUH D SDJLQLL 3HQWUX UHYHQLUHD OD UHJLPXO QRUPDO GH OXFUX DO WHOHYL]RUXOXL VH DSDV EXWRQXO UWU@YU
$FFHVXO OD SDJLQD FX VXEFRG
0(18
'DF LQIRUPD LD WHOHWH[WXOXL RFXS PDL PXOW GH R SDJLQ SRDWH IL QHFHVDU XQ DQXPLW WLPS SHQWUX HIHFWXDUHD DXWRPDW DF XW ULL VXESDJLQLL QHFHVDUH D WHOHWH[WXOXL ([LVW SRVLELOLWDWHD GH D LQWURGXFH QXP UXO VXESDJLQLL QHFHVDUH D WHOHWH[WXOXL L D FRQWLQXD YL]LRQDUHD HPLVLXQLL GH WHOHYL]LXQH ñQ WLPSXO F XW ULL VXESDJLQLL 6H DOHJH QXP UXO VXESDJLQLL QHFHVDUH D WHOHWH[WXOXL FX DMXWRUXO EXWRDQHORU FLIULFH
6H DSDV EXWRQXO H@IV GXS FDUH EXWRQXO 6yih ñQ FRO XO VXSHULRU GLQ GUHDSWD DO HFUDQXOXL DSDUH VHPQXO 7
6H LQWURGXFH QXP UXO VXESDJLQLL QHFHVDUH D WHOHWH[WXOXL ñQDLQWH GH GLVSDUL LD VHPQXOXL 7
3HQWUX DOHJHUHD SDJLQLL VH LQWURGXFH L ðQ UHJLPXO GH WHOHWH[W /, 67 VHPQXO k7l DSDUH ñQ GUHSWXQJKLXO FXUHQW ñQ SDUWHD GH MRV D HFUDQXOXL 3HQWUX YL]LRQDUHD SURJUDPXOXL QRUPDO GH WHOHYL]LXQH VH DSDV EXWRQXO Bhyir ðQ UHJLPXO GH WHOHWH[W /, 67 VH DSDV EXWRQXO H@IV L EXWRQXO Bhyir & QG SDJLQD WHOHWH[WXOXL D IRVW J VLW VH DSDV EXWRQXO *DOEHQ SHQWUX YL]LRQDUHD HL 3HQWUX ñQGHS UWDUHD SDJLQLL WHOHWH[WXOXL VH H[HFXW XQD GLQ XUP WRDUHOH RSHUD LL - 6H DSDV EXWRQXO H@IV - 6H DOHJH QRXO QXP U DO SDJLQLL - 3HQWUX UHYHQLUHD OD UHJLPXO QRUPDO GH OXFUX DO WHOHYL]RUXOXL VH DSDV EXWRQXO UWU@YU
, 1'(;
, QGH[
6H DSDV EXWRQXO DI9@Y SHQWUX UHYHQLUHD OD SDJLQD SULQFLSDO D LQGH[XOXL ðQ IXQF LH GH SURFHGHXO GH WUDQVPLWHUH D LQIRUPD LHL SHQWUX UHYHQLUHD OD SDJLQD SULQFLSDO D LQGH[XOXL SRW IL QHFHVDUH F WHYD DS V UL DOH EXWRQXOXL
5$&25'$5($ $3$5$785, , $8', 29, '(2
-DFXULOH $9 5&$ $XGLR L +HDGSKRQH VXQW DPSODVDWH SH SDQRXO DQWHULRU DO WHOHYL]RUXOXL
6H DSDV L VH GHJDMHD] SHQWUX D GHVFKLGH FDSDFXO 6HPQDO GH LH LUH GLQ MDFXO +HDGSKRQH & WL 9LGHR LQSXW WR 69LGHR VRFNHW 6HPQDOXO YLGHR GH LQWUDUH OD MDFXO W 6HPQDOXO DXGLR GH LQWUDUH OD MDFXO GS 6W QJD'UHDSWD &DEOXO VHPQDOXOXL DXGLR FX GRX IL H 5&$
&DPHU YLGHR
WHFKHU VWHUHRIRQLF PP
&DEOXO VHPQDOXOXL YLGHR FX IL 5&$
& WL VWHUHRIRQLFH FX WHFKHU PP
I )
$SDUDWXUD VXSOLPHQWDU
L FDEOXULOH LQGLFDWH ñQ ILJXU QX LQWU ñQ FRPSOHWXO WHOHYL]RUXOXL
1 6HPQDOH OD FRQWDFWHOH IL HL 6&$57
6W sv h qr php!T86SU
3 P QWXO MDFXOXL , H LUH &9%6 YLGHR 3 P QW &9%6 , QWUDUH UR X 3 P QW UR X , QWUDUH YHUGH 3 P QW YHUGH , QWUDUH DOEDVWUX 3 P QW DOEDVWUX , H LUH DXGLR VW QJD , H LUH DXGLR GUHDSWD , QWUDUH &9%6 YLGHR 3 P QWXO VW ULL 5*% 6WDUHD 5*% 3 P QW 1X HVWH UDFRUGDW 1X HVWH UDFRUGDW 6WDUHD &9%6 , QWUDUH DXGLR VW QJD 3 P QW DXGLR , QWUDUH DXGLR GUHDSWD
-DFXO GH LQWUDUH FX SDWUX FRQWDFWH DO VHPQDOXOXL YLGHR FRPSRQHQW 6YLGHR , QWUDUHD VHPQDOXOXL GH OXPLQR]LWDWH , QWUDUHD VHPQDOXOXL GH FURPLQDQ
6W! [. . . ] )L FX WLMH , QWUDUH, H LUH $XGLR9LGHR LQWUDUH 69LGHR 4OLQLH
LH LUL GH FRQWURO 5&$ $XGLR
6W )L FX WLMH , QWUDUH, H LUH $XGLR9LGHR LQWUDUH 5*%
6W" LQWUDUH 69LGHR LQWU UL 5&$ $XGLR LQWUDUH 5&$ 9LGHR
ðQ FDUDFWHULVWLFLOH WHKQLFH DOH DSDUDWXOXL SRW IL LQWURGXVH VFKLPE UL I U DYL]DUH SUHDODELO 9DORULOH LQGLFDWH DOH PDVHL LGLPHQVLXQLORU GH JDEDULW VXQW DSUR[LPDWLYH &; [. . . ]